Seamstress

CHANEL • Vancouver, BC

8d • Onsite

About The Position

At CHANEL, our Seamstresses are artisans of craftsmanship, delivering meticulous attention to detail to ensure our clients enjoy an impeccable and personalized experience. As a Seamstress, you will provide premium alteration services, maintain the highest standards of quality, and contribute to the seamless operations of the Vancouver Boutique. You will play a key role in enhancing client satisfaction and fostering brand loyalty through superior craftsmanship and attentive service.

Requirements

• 3-5 years of professional tailoring experience, preferably in luxury fashion.
• A passion for creating exceptional client experiences and providing expert advice.
• The ability to manage multiple tasks in a dynamic and fast-paced retail environment.
• A meticulous eye for precision and quality in every stitch.
• Excellent verbal communication and interpersonal skills to engage with clients and collaborate with team members.
• Availability to work retail hours, including weekends, and adaptability to the demands of a luxury retail environment.
• Be open to learning new skills and information.
• Thorough knowledge of fabrics and garment construction.

Responsibilities

• Execute premium tailoring and alteration services, ensuring garments meet CHANEL's Global standards, while meeting alteration deadlines.
• Learn each collection to understand the Studio's statements, recommend alteration methods accordingly, and stay up-to-date on evolvements of guidelines over time.
• Meticulously assess each garment to identify necessary adjustments, ensuring every piece is tailored to perfection.
• Conduct fittings with precision, providing expert guidance to clients while respecting their preferences and needs.
• Perform thorough quality checks on finished alterations, guaranteeing cleanliness, precision, and overall craftsmanship.
• Consistently share collection alteration information on garments with Boutique staff.
• Build strong and lasting relationships with clients, ensuring their tailoring needs are met with professionalism and care.
• Offer expert advice on garment care, maintenance, and after-sales services to enhance the longevity of each piece.
• Collaborate with the boutique team to deliver a seamless and luxurious client journey.
• Maintain a clean, organized, and fully equipped Tailor Shop to support efficient operations and when required, inform your manager of the shop’s needs regarding tools, materials and supplies
• Assist in stock quality control, repairing or adjusting items as necessary to uphold CHANEL’s standards.
• Ensure timely and accurate record-keeping for all tailoring activities using Chanel after-sales platforms/tools and communicate effectively with the boutique team.
• Although comprehensive, the job description is not exhaustive, and additional duties may be added according to the needs of the business.

Benefits

• Private medical and dental insurance
• Long-term disability coverage
• Life insurance
• Accidental death and dismemberment insurance
• Option to add family members to insurance
• A strong company pension plan
• Bonus program
• Generous vacation days
• Sick leave
• CSR (volunteering) days
• A day off for your birthday
• A robust global parental leave policy
• 24/7 access to Employee Assistance Program (EAP) resources, including counselling, legal support, wellness services, and financial guidance.
• Mentorship programs
• Learning opportunities
• Career advancement within the company

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed