Seamstress

David's Bridal • The Woodlands, TX

8d • $16 - $20

About The Position

Alterations Specialists complete customer fittings and garment alterations to David’s Bridal standards and report to the Store Manager. They provide friendly, knowledgeable, and technically skilled service while representing the David’s Bridal brand. The role includes assisting customers and stylists with gown fit and customization, managing alterations and related garment care, and helping deliver a high-quality shopping experience.

Requirements

• High school diploma or equivalent.
• 1–2 years of prior retail experience in an apparel or specialty-store environment.
• Prior sewing experience required, preferably in a bridal or special-occasion production environment.
• Ability to perform fittings and sewing to David’s Bridal standards.
• Ability to lift and/or move up to 10 pounds.
• Manual dexterity for sewing, fittings, POS use, money handling, garment steaming, computer use, and telephone calls.
• Ability to stand, walk, and sit for extended periods; reach, climb stairs, stoop, kneel, crouch, crawl, bend, twist, and move throughout the store.
• Ability to see at near and far distances, use peripheral vision and depth perception, and use computers, electronic devices, and phones for extended periods.

Nice To Haves

• Prior experience with a computerized point-of-sale (POS) system.

Responsibilities

• Welcome customers by phone, virtual chat, and in person, adapting communication to their needs and resolving concerns.
• Use store systems to manage customer flow and provide a five-star customer experience.
• Meet service standards and customer needs while completing operational checklist tasks.
• Serve multiple customers and contribute to the store’s customer-service goals.
• Address customer concerns and escalate issues to leadership when appropriate.
• Explain and promote alteration services and personalization options.
• Consult with customers about gown fit and customization, and assist stylists in closing sales.
• Maintain store standards and comply with the dress code.
• Greet and escort alterations customers to and from appointments.
• Inspect altered, steamed, or pressed garments to ensure they meet quality standards before delivery.
• Respond promptly to customer questions with product and service information, and build lasting customer relationships.
• Process special-order pickups and maintain merchandise quality and inventory standards.
• Ensure alteration pricing follows company standards.
• Perform alterations, fittings, sewing, steaming, pressing, and spot cleaning according to company standards.
• Resolve customer-service issues promptly and in compliance with company guidelines.
• Support cash-wrap procedures and process transactions accurately.
• Keep the alterations room clean and organized.
• Perform additional duties as assigned by store management.

Benefits

• Competitive pay
• Team bonus
• Dayforce Wallet early-pay access
• Referral incentive program
• Dream Maker employee discount after first pay period
• Vision care
• Supplemental insurance for critical illness, hospital indemnity, and accidental injury
• 401(k) program
• Identity theft protection discount
• Home and auto insurance discounts
• Mobile discounts
• Legal benefits
• Pet insurance

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED