Seafood Service/ Meat Manager

Hy-Vee•Iowa City, IA

20h

About The Position

The Seafood Service/Meat Manager presents fresh, high-quality products at competitive retail prices and manages the department according to company guidelines. The role trains and supervises employees, sets schedules and daily work plans, maintains displays and inventory, orders and prices merchandise, and supports a friendly, efficient customer experience. The manager is responsible for department standards covering customer service, employee relations, cleanliness, sanitation, professional appearance, and profitability. The position reports to the District Store Director, Store Manager, Assistant Manager of Perishables, Store Operations, and Health Wellness Home; Meat Department Manager; and Assistant Meat Department Manager. Direct reports include the Assistant Seafood/Service Meat Department Manager and clerks. This position requires high school education or equivalent experience, food safety training, and over three years up to five years of similar or related work experience. It involves directing and allocating work, maintaining standards, and having authority to recommend employee transfers, discharges, and salary increases. The role is performed in a fast-paced environment with daily exposure to dirt, noise, temperature extremes, dampness, vibrations, equipment movement hazards, cleaning chemicals or solvents, and electrical shock. Physical demands include exerting up to 100 pounds occasionally, 50 pounds frequently, and 10 pounds constantly, along with climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.

Requirements

High school education or equivalent experience.
Food safety training.
Over three years up to five years of similar or related work experience.
Ability to solve practical problems involving a variety of variables with limited standardization and to interpret instructions.
Ability to perform arithmetic calculations involving fractions, decimals, and percentages.
Ability to compose original correspondence, follow technical manuals, and communicate with people.
Ability to exert up to 100 pounds of force occasionally, 50 pounds frequently, and 10 pounds constantly to move objects.
Ability to perform climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.
Visual ability covering near and far vision, depth perception, color vision, and field of vision, with or without correction.

Responsibilities

Maintain a positive, friendly atmosphere through flexibility and teamwork, and set an example of prompt, courteous, efficient customer service.
Encourage employees to greet and speak with customers; assist customers with locating or reaching products, handling heavy items, sharing suggestions or requests, and other needs that improve the shopping experience.
Answer customer calls promptly and helpfully, including taking product orders.
Set department standards for customer service, employee relations, cleanliness, sanitation, professional appearance, and profitability.
Train, supervise, discipline, and evaluate department employees; instruct, assign, review, and plan their work.
Determine weekly work schedules and establish a daily work plan for the department.
Inspect signage and displays for merchandise quality and quantity, order replenishment product, and communicate with employees about sales and ideas.
Handle and resolve customer issues.
Calculate retail pricing, ensure prices are correct, and ensure pricing is competitive in the market area.
Analyze weekly and monthly sales and trends, prepare advertising projections, and write advertisements.
Plan displays and promotions and determine pre-orders.
Maintain proper product temperatures and storage procedures to ensure freshness and control shrink.
Understand and troubleshoot equipment and ensure maintenance is performed.
Maintain department and company standards for personal hygiene and dress, and follow company policies and store guidelines.
Report to work as scheduled and on time.
Conduct department inventory; attend meetings and seminars; fill displays; check in delivered merchandise; work in the sales area; assist in other store areas; and perform other departmental duties and special projects as needed.
Maintain standards, coordinate activities, allocate personnel, and recommend employee transfers, discharges, and salary increases.
Safeguard company assets, including equipment and merchandise.