Seafood Service/Meat Manager

Hy-Vee•Lincoln, NE

About The Position

The Seafood Service/Meat Manager presents fresh, high-quality products at competitive retail prices and manages the department according to company guidelines and expectations. The role trains and supervises employees, creates schedules and daily work plans, maintains displays and inventory, orders merchandise, and supports department profitability and customer service. The position reports to the listed store and department leadership and supervises the Assistant Seafood/Service Meat Department Manager and clerks. The manager promotes a friendly, helpful shopping experience; handles customer concerns and product orders; and maintains standards for service, employee relations, cleanliness, sanitation, personal appearance, pricing, product freshness, and storage. The role also monitors sales and trends, plans promotions and displays, maintains equipment, and supports other store areas as needed. Employment is contingent on successful completion of a pre-employment drug screen.

Requirements

High school education or equivalent experience.
Food safety training.
Over three years up to five years of similar or related work experience.
Ability to solve practical problems involving a variety of variables with limited standardization and interpret instructions.
Ability to perform arithmetic calculations involving fractions, decimals, and percentages.
Ability to compose original correspondence, follow technical manuals, and work with increased contact with people.
Ability to exert up to 100 pounds of force occasionally, 50 pounds frequently, and 10 pounds constantly to move objects.
Ability to climb, balance, stoop, kneel, reach, stand, walk, push, pull, lift, grasp, feel, talk, hear, and perform repetitive motions.
Visual ability to see from less than 20 inches to more than 20 feet, with or without correction, and to perceive depth, distinguish colors, and maintain field of vision.
Daily exposure to dirt, noise, temperature extremes, dampness, vibrations, equipment movement hazards, cleaning chemicals or solvents, and electrical shock.

Responsibilities

Create a friendly, team-oriented atmosphere and model prompt, courteous, efficient customer service.
Set and maintain department standards for customer service, employee relations, cleanliness, sanitation, professional appearance, and profitability.
Assist customers with locating and reaching products, handling heavy items, and sharing suggestions or requests; answer calls and take product orders.
Train, supervise, discipline, and evaluate department employees; determine weekly schedules and daily work plans.
Inspect signs and displays, order replenishment product, and communicate with employees about sales and ideas.
Handle and resolve customer issues.
Set retail prices and ensure pricing accuracy and competitiveness.
Analyze weekly and monthly sales and trends, prepare advertising projections, write ads, plan displays and promotions, and determine pre-orders.
Maintain proper product temperatures and storage procedures to preserve freshness and control shrink.
Troubleshoot equipment and ensure maintenance is performed.
Follow department and company policies, including personal hygiene, dress, and attendance expectations.
Conduct department inventory; fill displays, check in deliveries, and work in the sales area.
Attend meetings and seminars, assist in other store areas, and perform other department duties and special projects as needed.
Instruct, assign, review, and plan the work of others; maintain standards, coordinate activities, allocate personnel, and recommend employee transfers, discharges, and salary increases.