Seafood Service/Meat Manager

Hy-Vee, Inc.•Maplewood, MN

5d•$18 - $23

About The Position

The Seafood Service/Meat Manager presents fresh, high-quality products at competitive retail prices and manages the department in accordance with company guidelines and expectations. The role trains and supervises employees, creates work schedules and daily work plans, oversees product ordering and merchandising, and helps ensure customer service, food safety, cleanliness, and department profitability. The manager handles customer issues, reviews sales and trends, plans promotions and displays, sets pricing, and oversees product freshness, storage, equipment maintenance, and department operations. This position has supervisory responsibility for the Assistant Seafood/Service Meat Department Manager and Clerks. It reports to the District Store Director, Store Manager, Assistant Manager of Perishables, Store Operations, and Health Wellness Home; Meat Department Manager; and Assistant Meat Department Manager. The work involves daily contact with customers, suppliers/vendors, and the general public, and periodic contact with government or regulatory agencies. It is a fast-paced environment with exposure to dirt, noise, temperature extremes, dampness, vibrations, moving equipment hazards, cleaning chemicals or solvents, and electrical shock. The anticipated hourly starting wage is $18.00 to $22.50, depending on experience.

Requirements

High school diploma or equivalent experience.
Food safety training.
Over three years and up to five years of similar or related work experience.
Ability to solve practical problems involving a variety of variables with limited standardization and interpret instructions.
Ability to perform arithmetic calculations involving fractions, decimals, and percentages.
Ability to compose original correspondence, follow technical manuals, and interact with people.
Ability to exert up to 100 pounds of force occasionally, up to 50 pounds frequently, and up to 10 pounds constantly to move objects.
Ability to perform climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.
Visual ability that includes near and far vision, depth perception, color vision, and field of vision, with or without correction.

Responsibilities

Maintain a positive, friendly, and helpful atmosphere through teamwork and professional customer service.
Set department standards for customer service, employee relations, cleanliness, sanitation, professional appearance, and profitability.
Assist customers by locating products, reaching or handling items, taking product orders, and responding to suggestions or requests.
Answer customer calls promptly and handle customer concerns and issues.
Train, supervise, discipline, and evaluate department employees.
Determine weekly work schedules and establish daily work plans.
Inspect signage and merchandise displays, and order products for replenishment.
Communicate with employees about sales and ideas.
Set retail pricing and ensure prices are correct and competitive.
Analyze weekly and monthly sales and trends, prepare advertising projections, and write advertisements.
Plan displays and promotions and determine pre-orders.
Maintain proper product temperatures and storage procedures to preserve freshness and control shrink.
Troubleshoot equipment and ensure maintenance is performed.
Follow company and department policies, hygiene requirements, dress standards, and store guidelines.
Report to work as scheduled and on time.
Conduct department inventory.
Fill displays, check in delivered merchandise, and work in the sales area.
Attend meetings and seminars, assist in other store areas as needed, and perform other job-related duties and special projects.
Instruct, assign, review, and plan others’ work; maintain standards, coordinate activities, and allocate personnel.