Seafood Service/Meat Manager

Hy-Vee, Inc.•Iowa City, IA

About The Position

The Seafood Service/Meat Manager presents fresh, high-quality products at competitive prices and manages the department according to company guidelines and expectations. The position trains and supervises employees, creates work schedules and daily work plans, oversees merchandise displays and replenishment, and supports department sales, service, cleanliness, sanitation, and profitability. The role provides courteous customer service, resolves customer issues, manages pricing and promotions, monitors product freshness and storage, and ensures equipment is maintained. The manager also conducts inventory, works in the sales area, and assists in other store areas as needed. The role reports to district and store leadership and meat department management, and supervises an Assistant Seafood/Service Meat Department Manager and clerks. Employment is contingent upon successful completion of a pre-employment drug screen.

Requirements

  • High school education or equivalent experience.
  • Food safety training.
  • Over three years and up to five years of similar or related work experience.
  • Ability to solve practical problems involving varied conditions with limited standardization and to interpret instructions.
  • Ability to perform arithmetic calculations involving fractions, decimals, and percentages.
  • Ability to compose original correspondence, follow technical manuals, and interact with people.
  • Ability to exert up to 100 pounds of force occasionally, up to 50 pounds frequently, and up to 10 pounds constantly to move objects.
  • Visual ability to see at distances under 20 inches through over 20 feet, with or without correction, and to demonstrate depth perception, color vision, and field of vision.
  • Ability to climb, balance, stoop, kneel, reach, stand, walk, push, pull, lift, grasp, feel, talk, hear, and perform repetitive motions.
  • Availability for required night and weekend shifts.
  • Successful completion of a pre-employment drug screen.

Responsibilities

  • Maintain a positive, friendly, and collaborative atmosphere through flexibility and teamwork.
  • Set standards for customer service, employee relations, cleanliness, sanitation, professional appearance, and department profitability.
  • Greet and assist customers, including helping locate or reach products, handling heavy items, relaying suggestions and requests, answering calls, and taking product orders.
  • Train, supervise, discipline, and evaluate department employees; instruct, assign, review, and plan work; coordinate activities and allocate personnel.
  • Determine weekly employee schedules and establish daily work plans.
  • Inspect signs and displays, order merchandise for replenishment, and communicate with employees about sales and ideas.
  • Handle and resolve customer issues.
  • Calculate retail prices and ensure products are priced correctly and competitively.
  • Analyze weekly and monthly sales and trends, prepare advertising projections, write ads, plan displays and promotions, and determine pre-orders.
  • Ensure proper product temperatures and storage procedures to maintain freshness and control shrink.
  • Troubleshoot equipment and ensure maintenance is performed.
  • Follow company policies and department guidelines, including personal hygiene and dress requirements; report to work as scheduled and on time.
  • Conduct department inventory and attend meetings and seminars.
  • Fill displays, check in delivered merchandise, and work in the sales area.
  • Assist in other store areas and perform departmental duties, related duties, and special projects as required.
  • Maintain responsibility for company assets, including equipment and merchandise, and handle confidential business and employee information appropriately.
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