Seafood Service/Meat Manager

Hy-Vee, Inc.•Lincoln, NE

About The Position

The Seafood Service/Meat Manager presents fresh, high-quality products at competitive retail prices and manages the department according to company guidelines. The role trains and supervises employees, prepares work schedules and daily work plans, manages merchandise displays and replenishment, and supports customer service and department profitability. The manager also handles customer concerns, pricing, sales analysis, promotional planning, product freshness, equipment maintenance, and department compliance with hygiene, sanitation, and company standards. The position supervises the Assistant Seafood/Service Meat Department Manager and clerks. It has daily contact with customers, suppliers/vendors, and the general public, and twice-yearly contact with federal, state, or regulatory agencies. The role is responsible for company equipment and merchandise and has access to confidential employee compensation, business results, inventory, sales, profit, and warehouse pricing information. Employment is contingent upon successful completion of a pre-employment drug screen.

Requirements

  • High school education or equivalent experience.
  • Food safety training.
  • Over three years up to five years of similar or related work experience.
  • Ability to solve practical problems involving a variety of variables with limited standardization and to interpret instructions.
  • Ability to perform arithmetic calculations involving fractions, decimals, and percentages.
  • Ability to compose original correspondence, follow technical manuals, and interact with people.
  • Ability to exert up to 100 pounds of force occasionally, up to 50 pounds frequently, and up to 10 pounds constantly to move objects.
  • Visual ability to see at distances from less than 20 inches to more than 20 feet, with or without correction, including depth perception, color vision, and field of vision.
  • Ability to climb, balance, stoop, kneel, reach, stand, walk, push, pull, lift, grasp, feel, talk, hear, and perform repetitive motions.
  • Ability to work in conditions involving dirt, noise, temperature extremes, dampness, vibrations, equipment movement hazards, cleaning chemicals or solvents, and electrical shock, in a fast-paced environment.

Responsibilities

  • Create a friendly, positive department atmosphere through teamwork and courteous customer service.
  • Set and maintain department standards for customer service, employee relations, cleanliness, sanitation, professional appearance, and profitability.
  • Assist customers by locating products, reaching or handling heavy items, relaying suggestions and requests, taking product orders, and otherwise supporting their shopping experience.
  • Train, supervise, discipline, and evaluate department employees; instruct, assign, review, and plan their work, coordinate activities, and allocate personnel.
  • Determine weekly work schedules and establish daily department work plans.
  • Inspect signage and merchandise displays, order products for replenishment, and communicate sales information and ideas to employees.
  • Handle and resolve customer issues.
  • Calculate retail prices and ensure products are priced correctly and competitively.
  • Analyze weekly and monthly sales and trends, prepare advertising projections, write advertisements, plan displays and promotions, and determine pre-orders.
  • Maintain appropriate product temperatures and storage procedures to preserve freshness and control shrink.
  • Troubleshoot department equipment and ensure maintenance is performed.
  • Follow department and company requirements for personal hygiene, dress, and other policies; report to work as scheduled and on time.
  • Conduct department inventory; fill displays, check in delivered merchandise, and work in the sales area.
  • Attend meetings and seminars, assist in other store areas as needed, and perform other departmental duties and special projects as required.
  • Exercise authority to recommend employee transfers, discharges, and salary increases.
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