Seafood/Lead Clerk

Kroger•Midlothian, VA

About The Position

Create an outstanding customer experience through exceptional service and maintain a safe, clean environment that encourages customers to return. Direct and supervise the functions, duties, and activities of the Meat/Seafood department while supporting day-to-day operations. Embrace the Customer 1st strategy and encourage associates to deliver excellent service. Demonstrate respect, honesty, integrity, diversity, inclusion, and safety. The role includes leading and developing associates, managing department operations and inventory, preparing and cutting seafood and other foods, maintaining food safety, and supporting sales and promotional plans.

Requirements

Effective communication skills.
Knowledge of basic math, including counting, addition, and subtraction.
Ability to handle stressful situations.
Current food handler’s permit once employed.
Adequate knife-handling skills and knife speed.

Nice To Haves

High school education or equivalent preferred.
Management experience preferred.
Knowledge of cutting, traying, wrapping, and labeling.
Seafood experience.
Retail experience.
Second-language ability in speaking, reading, and/or writing.

Responsibilities

Promote trust and respect among associates; communicate company, department, and job-specific information; and encourage teamwork toward company and store goals.
Establish department performance goals and empower associates to meet or exceed them.
Develop schedules to manage customer volume throughout operating hours.
Train and develop associates, and participate in the performance appraisal process.
Follow local, state, and federal laws and company guidelines.
Cut seafood to customers’ requests using proper cutting equipment; offer product samples; and inform customers about meat and seafood specials.
Prepare foods according to food temperature logs and cooking instructions.
Develop and implement a department business plan and create sales promotions with store management.
Implement the department’s promotional plan and stay current with present, future, seasonal, and special ads.
Monitor and control department expenses.
Monitor inventory and stocking conditions, note discrepancies, and plan, organize, and supervise inventory processes.
Schedule price changes and update shelf tags and promotional signs.
Follow country-of-origin labeling requirements and regulations.
Train associates on inventory, stocking, and Computer Assisted Ordering.
Follow food safety regulations and guidelines; maintain proper case and cooler temperatures and temperature logs.
Reinforce safety programs, follow safety procedures, identify unsafe conditions, and notify store management.
Notify management of customer or employee accidents and report safety risks, issues, and illegal activity, including robbery, theft, or fraud.
Work cooperatively in a fast-paced and sometimes stressful environment; manage conflict reasonably and cooperatively; act honestly and with integrity; and follow directions and seek assistance when needed.
Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
Perform the essential functions of the position with or without reasonable accommodation.