SEAFOOD/LEAD CLERK

The Kroger Co.•West Jordan, UT

About The Position

The Seafood/Lead Clerk creates an outstanding customer experience through exceptional service and maintains a safe, clean environment that encourages customers to return. The role directs and supervises functions, duties, and activities for the Meat/Seafood department while supporting its day-to-day operations. The clerk embraces the Customer 1st strategy and encourages associates to provide excellent service, while demonstrating the company’s values of respect, honesty, integrity, diversity, inclusion, and safety.

Requirements

Effective communication skills.
Knowledge of basic math, including counting, addition, and subtraction.
Ability to handle stressful situations.
Obtain a current food handler’s permit once employed.
Adequate knife-handling skills and knife speed.

Nice To Haves

High school education or equivalent.
Management experience.
Knowledge of cutting, traying, wrapping, and labeling.
Seafood experience.
Retail experience.
Ability to speak, read, and/or write a second language.

Responsibilities

Promote trust and respect among associates; communicate company, department, and job-specific information; and encourage teamwork toward company and store goals.
Set department performance goals and empower associates to meet or exceed targets.
Develop schedules to manage customer volume throughout operating hours.
Train and develop associates, participate in performance appraisals, and train staff on inventory, stocking, and Computer Assisted Ordering.
Comply with local, state, and federal laws, company guidelines, and food safety regulations.
Cut seafood to customer specifications using proper cutting equipment; offer product samples and inform customers about meat and seafood specials.
Prepare foods according to temperature logs and cooking instructions; maintain proper temperatures in cases and coolers and keep temperature logs.
Develop and implement a department business plan; create and execute sales promotions with store management; implement promotional plans; and stay current on present, future, seasonal, and special ads.
Understand the store layout and locate products.
Monitor and control department expenses and inventory; note inventory discrepancies and plan, organize, and supervise inventory processes.
Schedule price changes and update shelf tags and promotional signs; comply with country-of-origin labeling requirements and regulations.
Reinforce safety programs, follow safety procedures, identify unsafe conditions, and notify store management of safety issues.
Notify management of customer or employee accidents and report safety risks, issues, and illegal activity, including robbery, theft, or fraud.
Work cooperatively in a fast-paced and sometimes stressful environment; manage conflict reasonably and cooperatively; act honestly and with integrity regarding customer and business information; follow directions and seek assistance when needed.
Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
Perform the essential functions of the position with or without reasonable accommodation.