SEAFOOD/LEAD CLERK

The Kroger Co. • Ellensburg, WA

1d

About The Position

The Seafood Lead Clerk creates an outstanding customer experience through exceptional service and maintains a safe, clean environment that encourages customers to return. The role directs and supervises functions, duties, and activities for the Meat/Seafood department while supporting its day-to-day operations. The clerk embraces the Customer 1st strategy, encourages associates to deliver excellent service, and demonstrates company values of respect, honesty, integrity, diversity, inclusion, and safety.

The position includes leading and developing associates, managing department performance and scheduling, and supporting sales, inventory, ordering, pricing, and promotional activities. It also involves serving customers by cutting seafood to request, offering product samples, sharing specials, and preparing foods according to instructions and temperature logs. The clerk must comply with applicable laws, company guidelines, food-safety rules, and safety procedures.

Requirements

• Effective communication skills.
• Knowledge of basic math, including counting, addition, and subtraction.
• Ability to handle stressful situations.
• Current food handlers permit once employed.
• Adequate knife-handling skills and knife speed.

Nice To Haves

• High school education or equivalent.
• Management experience.
• Knowledge of cutting, traying, wrapping, and labeling.
• Seafood experience.
• Retail experience.
• A second language, in speaking, reading, and/or writing.

Responsibilities

• Promote trust and respect among associates; communicate company, department, and job-specific information.
• Collaborate with associates and promote teamwork to help achieve company and store goals.
• Establish department performance goals and empower associates to meet or exceed targets.
• Develop schedules that manage customer volume throughout operating hours.
• Train and develop associates, participate in performance appraisals, and train associates on inventory, stocking, and Computer Assisted Ordering.
• Follow local, state, and federal laws and company guidelines.
• Cut seafood to customers’ requests using proper cutting equipment.
• Offer product samples and inform customers about meat and seafood specials.
• Prepare foods according to food-temperature logs and cooking instructions.
• Develop and implement a department business plan and execute sales promotions with store management.
• Implement the department’s promotional plan and stay current with current, future, seasonal, and special ads.
• Monitor and control department expenses.
• Monitor inventory and stocking conditions and note discrepancies.
• Schedule daily, weekly, and monthly price changes by updating shelf tags and promotional signs.
• Comply with country-of-origin labeling requirements and regulations.
• Plan, organize, and supervise the inventory process.
• Follow food-safety regulations and guidelines; maintain proper case and cooler temperatures and temperature logs.
• Comply with safety procedures, identify unsafe conditions, and notify store management.
• Notify management of customer or employee accidents and report safety risks, issues, and illegal activity, including robbery, theft, or fraud.
• Work cooperatively in a fast-paced and sometimes stressful environment and manage conflict reasonably and cooperatively.
• Act honestly and with integrity regarding customer and business information; follow directions and seek assistance when needed.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
• Perform the essential functions of the position with or without reasonable accommodation.

Benefits

• Healthcare coverage, including medical, dental, vision, and prescription coverage, through company or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles.
• Paid time off, including holiday and sick pay, based on eligibility and length of service.
• Free counseling through the Employee Assistance Program.
• Free, confidential financial tools and coaching through Goldman Sachs Ayco.
• Associate discounts on purchases, including food, travel, and technology.
• Up to $21,000 in tuition reimbursement over the employee’s career through the Continuing Education program.
• Training programs and career pathways offering growth opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed