SDR Manager

Slide•Orange, CA
•Hybrid

About The Position

Slide is a modern, security-first Business Continuity & Disaster Recovery (BCDR) company built exclusively for Managed Service Providers. Founded by Austin McChord, Datto Founder and former CEO, and Michael Fass, former Datto General Counsel and Chief People Officer, Slide is led by industry veterans with expertise in backup, disaster recovery, and cybersecurity. Its platform was built from scratch on a clean-room code base, without legacy technical debt, to provide MSPs with a modern backup and recovery solution focused on security, performance, simplicity, and cost-effectiveness. As Sales Development Manager, you will lead, coach, and develop a growing team of SDRs currently comprising four people, with continued growth planned. You will be accountable for team performance, pipeline generation, and scaling the SDR function. This hands-on leadership role calls for firsthand SDR experience, a record of leading SDR teams, and familiarity with the MSP channel. You will remain close to the team's day-to-day work through coaching, messaging, prospecting support, and hands-on participation, while using data, AI, and emerging sales technology to improve performance and pipeline generation. You will work closely with the Regional Sales Manager, Hunters, Marketing, and Sales leadership to strengthen the team and scale Slide's outbound motion.

Requirements

  • 5+ years of progressive experience across sales development and sales leadership, including firsthand SDR/BDR experience.
  • 3+ years of directly managing and coaching SDRs/BDRs, with demonstrated success improving individual and team performance.
  • Direct experience selling into the MSP/channel ecosystem and a strong understanding of MSP buyers and channel dynamics.
  • Experience leading SDRs in a startup or high-growth environment and a track record of building and improving processes as an organization scales.
  • Ability to coach SDRs in prospecting, messaging, objection handling, rapport building, and storytelling.
  • Strong emotional intelligence and ability to build trust, give direct feedback, and hold people accountable.
  • Analytical mindset and experience using funnel and performance data to identify problems and improve results.
  • Experience using AI and modern sales technology to improve prospecting, personalization, coaching, or team productivity.
  • Hands-on experience with HubSpot or a similar CRM.
  • Self-motivated, adaptable, and comfortable working cross-functionally in a fast-moving environment.
  • Ability to work from the Orange, California office three days per week, with occasional travel to the Westport, Connecticut headquarters.

Nice To Haves

  • HubSpot experience is strongly preferred.

Responsibilities

  • Lead, coach, recruit, and develop the SDR team, with accountability for performance, pipeline generation, and scaling the function.
  • Support day-to-day SDR work through call coaching, prospecting support, messaging development, role-playing, and hands-on participation when needed.
  • Build a culture of trust and accountability, provide regular direct feedback, and address performance issues.
  • Tailor coaching to each SDR's strengths and development needs, including prospecting, communication, rapport building, storytelling, and objection handling.
  • Track and analyze SDR activity, conversion rates, meeting quality, pipeline generated, and ramp time to identify trends and improvement opportunities.
  • Use performance data to improve coaching, targeting, messaging, processes, and team execution.
  • Identify and implement practical uses of AI and emerging sales technology for prospecting, personalization, coaching, and productivity.
  • Partner with Hunters, Marketing, and Sales leadership to improve lead quality, handoffs, targeting, messaging, and account coverage.
  • Partner with the Regional Sales Manager to align goals, forecast pipeline, assess team performance, and evolve the SDR organization.

Benefits

  • Comprehensive health, dental, and vision coverage.
  • Generous paid time off and holiday schedule.
  • 401(k) retirement plan.
  • Training and professional growth opportunities.
  • Opportunity to do meaningful work in a dynamic and creative environment with like-minded individuals.
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