About The Position

Salt & Straw is hiring seasonal Scoopers to create memorable guest experiences and help the shop run smoothly. Scoopers welcome guests, share flavor and ingredient stories, offer samples, and help customers discover flavors. The role includes scooping ice cream, making waffle cones, operating the register, processing transactions, supporting online and delivery orders, preparing products to recipes and quality standards, restocking products and supplies, and maintaining food safety, cleanliness, and organization. Team members also help with dishwashing and other shop tasks and work collaboratively to create a supportive environment. Applicants must be at least 16 years old, be available for evenings, weekends, and holidays, and work at least three shifts per week, including two closing shifts. The listed pay is $17.75 plus average tips of $8.99. The position is seasonal.

Requirements

  • Must be at least 16 years old.
  • Must be able to work evenings, weekends, and holidays.
  • Must be able to work at least three shifts per week, including two closing shifts.
  • Enjoy working with people and creating memorable guest experiences.
  • Strong communication skills and a positive attitude.
  • Thrive in a fast-paced environment and enjoy staying busy.
  • Work well as part of a team and support teammates.
  • Be curious, dependable, and eager to learn.
  • Be comfortable discussing flavors, offering samples, and engaging with guests.

Nice To Haves

  • Food service, retail, coffee, restaurant, hospitality, or customer service experience is preferred but not required.

Responsibilities

  • Deliver exceptional customer service and create welcoming experiences for guests.
  • Share flavor stories, offer samples, and help guests discover flavors.
  • Scoop ice cream, make waffle cones, operate the register, and support daily shop operations.
  • Greet guests, answer questions, and help guide the flow of the shop.
  • Process transactions accurately and assist with online and delivery orders.
  • Prepare products according to recipes and quality standards.
  • Restock ice cream, supplies, and retail products throughout the shift.
  • Maintain food safety, cleanliness, and organization standards across the shop.
  • Support dishwashing, cleaning, and other operational tasks.
  • Collaborate with teammates to create a positive and supportive environment.

Benefits

  • 401(k) match after three months, including for part-time team members.
  • Medical, dental, and vision benefits may become available upon meeting eligibility requirements.
  • Free, 24/7 access to licensed mental health professionals for team members and their families.
  • Flexible scheduling.
  • Paid sick time.
  • Paid parental leave.
  • Paid voting time.
  • Up to $1,800 annually in educational assistance.
  • Opportunities to grow into Shift Coordinator, Assistant General Manager, and General Manager roles.
  • 30% team discount.
  • First dibs on flavors before the public.
  • Pet insurance.
  • Additional wellness benefits.
  • Flexible spending accounts.
  • Commuter benefits.
  • Optional earned wage access.
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