Scooper - Silver Lake $18.42 + avg. $7.72 tips!

Salt & Straw • Los Angeles, CA

6d

About The Position

Salt & Straw is hiring Scoopers to create memorable guest experiences and help shops run smoothly. Scoopers welcome guests, guide them through flavors, share ingredient stories, offer samples, and build meaningful connections through kind, curious hospitality. The role includes serving ice cream, preparing waffle cones and products, operating the register, processing online and delivery orders, and supporting daily shop operations. Team members also restock products and supplies, maintain food safety and cleanliness standards, and assist with dishwashing and other operational tasks. The position involves working where common food allergens—including peanuts, tree nuts, dairy, eggs, soy, wheat, and seafood—are present.

The employer describes competitive pay, flexible scheduling, benefits subject to eligibility, and opportunities to develop into Shift Coordinator, Assistant General Manager, and General Manager roles. The listed pay is $18.42 plus average tips of $7.72.

Requirements

• Be at least 16 years old.
• Be able to work evenings, weekends, and holidays.
• Be able to work at least 3 shifts per week, including 2 closing shifts.
• Enjoy working with people and creating memorable guest experiences.
• Have strong communication skills and a positive attitude.
• Thrive in a fast-paced environment and enjoy staying busy.
• Work well as part of a team and support others.
• Be curious, dependable, and eager to learn.
• Be comfortable discussing flavors, offering samples, and engaging with guests.

Nice To Haves

• Food service, retail, coffee, restaurant, hospitality, or customer service experience is preferred but not required.

Responsibilities

• Deliver exceptional customer service and create welcoming experiences for guests.
• Share flavor stories, offer samples, and help guests discover flavors.
• Scoop ice cream, make waffle cones, operate the register, and support daily shop operations.
• Greet guests, answer questions, and help guide the flow of the shop.
• Process transactions accurately and assist with online and delivery orders.
• Prepare products according to recipes and quality standards.
• Restock ice cream, supplies, and retail products throughout the shift.
• Maintain food safety, cleanliness, and organization standards across the shop.
• Support dishwashing, cleaning, and other operational tasks.
• Work collaboratively with teammates to create a positive and supportive environment.

Benefits

• Competitive pay, with the listing stating $18.42 plus average tips of $7.72.
• Flexible scheduling.
• Optional earned wage access.
• 401(k) match after three months, including for part-time team members.
• Medical, dental, and vision benefits may become available upon meeting eligibility requirements.
• Free, 24/7 access to licensed mental health professionals for team members and their families.
• Paid sick time.
• Paid parental leave.
• Paid voting time.
• Up to $1,800 annually in educational assistance.
• Opportunities to grow into Shift Coordinator, Assistant General Manager, and General Manager roles.
• 30% team discount.
• First dibs on flavors before the public.
• Pet insurance and additional wellness benefits.
• Flexible spending accounts.
• Commuter benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed