Scooper - Silver Lake $18.42 + avg. $7.72 tips!
About The Position
Salt & Straw is hiring Scoopers to create memorable guest experiences and help keep the shop running smoothly. Scoopers welcome guests, share stories about flavors and ingredients, offer samples, and help guests discover products. The role also includes preparing and serving ice cream, making waffle cones, operating the register, processing online and delivery orders, restocking products and supplies, and maintaining food safety, cleanliness, and quality standards. Team members collaborate to support a positive shop environment. The position is part-time and located in Silver Lake, Los Angeles, California. The listed wage is $18.42 per hour, with average tips of $7.72. Candidates must be at least 16 years old, able to work evenings, weekends, and holidays, and available for at least three shifts per week, including two closing shifts. The workplace may contain common food allergens, including peanuts, tree nuts, dairy, eggs, soy, wheat, and seafood.
Requirements
- Must be at least 16 years old.
- Able to work evenings, weekends, and holidays.
- Able to work at least three shifts per week, including two closing shifts.
- Enjoy working with people and creating memorable guest experiences.
- Strong communication skills and a positive attitude.
- Thrive in a fast-paced environment and enjoy staying busy.
- Work well as part of a team and support teammates.
- Be curious, dependable, and eager to learn.
- Comfortable discussing flavors, offering samples, and engaging with guests.
Nice To Haves
- Food service, retail, coffee, restaurant, hospitality, or customer service experience is preferred but not required.
Responsibilities
- Deliver exceptional customer service and create welcoming experiences for guests.
- Share flavor stories, offer samples, and help guests discover products.
- Scoop ice cream, make waffle cones, operate the register, and support daily shop operations.
- Greet guests, answer questions, and help guide the flow of the shop.
- Process transactions accurately and assist with online and delivery orders.
- Prepare products according to recipes and quality standards.
- Restock ice cream, supplies, and retail products throughout the shift.
- Maintain food safety, cleanliness, and organization standards.
- Support dishwashing, cleaning, and other operational tasks.
- Collaborate with teammates to create a positive and supportive environment.
Benefits
- Optional earned wage access.
- 401(k) match after three months, including for part-time team members.
- Medical, dental, and vision benefits may become available upon meeting eligibility requirements.
- Free, 24/7 access to licensed mental health professionals for team members and their families.
- Flexible scheduling.
- Paid sick time.
- Paid parental leave.
- Paid voting time.
- Up to $1,800 annually in Educational Assistance.
- Opportunities to grow into Shift Coordinator, Assistant General Manager, and General Manager roles.
- 30% team discount.
- First dibs on flavors before the public.
- Pet insurance.
- Additional wellness benefits.
- Flexible Spending Accounts.
- Commuter benefits.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
