Scooper - Culver City $18.42 + avg. $7.72 tips!

Salt & Straw • Culver City, CA

6d • Onsite

About The Position

Salt & Straw is hiring Scoopers to create memorable guest experiences and help the shop run smoothly. Scoopers guide guests through flavors, share ingredient stories, offer samples, and build meaningful connections through welcoming, kind, and curious hospitality. The role includes scooping ice cream, making waffle cones, operating the register, supporting online and delivery orders, preparing products to recipes and quality standards, restocking, and maintaining food safety and shop cleanliness. Team members collaborate to support a positive work environment.

Requirements

• Must be at least 16 years old.
• Must be able to work evenings, weekends, and holidays.
• Must be able to work at least 3 shifts per week, including 2 closing shifts.
• Enjoy working with people and creating memorable guest experiences.
• Strong communication skills and a positive attitude.
• Thrive in a fast-paced environment and enjoy staying busy.
• Work well as part of a team and support others.
• Be curious, dependable, and eager to learn.
• Be comfortable discussing flavors, offering samples, and engaging with guests.

Nice To Haves

• Food service, retail, coffee, restaurant, hospitality, or customer service experience.

Responsibilities

• Deliver exceptional customer service and create welcoming experiences for every guest.
• Share flavor stories, offer samples, and help guests discover flavors.
• Scoop ice cream, make waffle cones, operate the register, and support daily shop operations.
• Greet guests, answer questions, and help guide the flow of the shop.
• Accurately process transactions and assist with online and delivery orders.
• Prepare products according to recipes and quality standards.
• Restock ice cream, supplies, and retail products throughout the shift.
• Maintain food safety, cleanliness, and organization standards across the shop.
• Support dishwashing, cleaning, and other operational tasks.
• Work collaboratively with teammates to create a positive and supportive environment.

Benefits

• Competitive pay, including an advertised rate of $18.42 plus average tips of $7.72.
• Optional earned wage access.
• 401(k) match after three months, including for part-time team members.
• Medical, dental, and vision benefits may become available upon meeting eligibility requirements.
• Free, 24/7 access to licensed mental health professionals for team members and their families.
• Flexible scheduling.
• Paid sick time.
• Paid parental leave.
• Paid voting time.
• Up to $1,800 annually in educational assistance.
• Opportunities to grow into Shift Coordinator, Assistant General Manager, and General Manager roles.
• 30% team discount.
• First dibs on flavors before the public.
• Pet insurance and additional wellness benefits.
• Flexible spending accounts and commuter benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed