Science Shop (Gift Shop) Team Member

Science Museum Oklahoma•Oklahoma City, OK

About The Position

The Science Shop (Gift Shop) Team Member provides customer service to Science Museum Oklahoma patrons visiting the gift store. The role includes point-of-sale operations in a cash-handling environment, assisting guests with information, maintaining the shop’s appearance and merchandise stock, and representing the museum professionally. This is a part-time position requiring availability for 16 to 24 hours per week, including weekends and occasional holidays.

Requirements

  • One or more years of cash-handling experience.
  • One or more years of experience in a customer service position.
  • Open availability and ability to work 16 to 24 hours per week, including weekends.
  • Demonstrated ability to provide excellent customer service.
  • Ability to work independently and as part of a team.
  • Ability to work under pressure with flexibility.
  • Excellent mathematical skills.
  • Ability to operate computer equipment used in the Science Shop.
  • Ability to meet the position’s physical requirements with or without reasonable accommodation.

Nice To Haves

  • Experience designing and assembling merchandise displays at a retail store.

Responsibilities

  • Greet visitors and guests, monitor traffic flow, and assist with customer service information.
  • Handle register cash, provide change, and balance the register at the end of the day.
  • Facilitate guests’ visits to the shop.
  • Maintain a professional appearance and represent Science Museum Oklahoma to the public.
  • Keep the Science Shop clean and organized.
  • Process merchandise shipments and maintain sales-floor stock levels.
  • Maintain knowledge of museum programs, shows, memberships, and auxiliary services.
  • Demonstrate products to guests as assigned by the supervisor.
  • Perform other responsibilities and tasks assigned by the Science Shop supervisor.
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