Gift Shop Clerk / Gift Shop

Children's Nebraska • Omaha, NE

1d

About The Position

The Gift Shop Clerk provides excellent customer service while carrying out gift shop activities. The role processes sales using appropriate equipment, opens and closes the shop, completes bank deposits, and maintains the shop’s appearance. The clerk also assists volunteers, handles phone orders, supports merchandise ordering, and helps keep the shop and work areas clean and orderly.

Requirements

• Strong customer service skills.
• Strong verbal and written interpersonal skills.
• Ability to work with minimal supervision.
• Strong problem-solving skills.

Nice To Haves

• High school diploma or G.E.D.
• Retail experience.
• Experience working with volunteers.

Responsibilities

• Provide a positive gift shop experience through excellent customer service and efficient processing of a variety of sales transactions using appropriate equipment.
• Assist volunteers during their gift shop shifts.
• Develop working knowledge of current merchandise and inventory.
• Follow opening and closing procedures, including moving start-up money from the safe to the register, picking up newspapers, and checking merchandise and shop appearance.
• Process the daily bank deposit according to gift shop policy.
• Take phone orders, process credit payments, and arrange item delivery by a volunteer or the clerk.
• Order sundries and candy as needed.
• Assist gift shop chairmen and buyers.
• Maintain the shop, work area, and back room in a clean and orderly condition.
• Use working knowledge of equipment, perform preventive maintenance, and complete minor repairs on equipment used in the role.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed