Gift Shop Clerk / Cashier - FT
About The Position
The Gift Shop Clerk/Cashier helps ensure that Guests have a positive shopping experience by following “Winning Attitude” service standards and proper procedures. The role supports a safe working and shopping environment by following all safety policies and standards, and all duties must be performed in accordance with Company standards, policies, and procedures. The position involves welcoming and assisting Guests, maintaining merchandise presentation and a clean work area, handling cashiering transactions, and restocking and organizing merchandise. The Clerk/Cashier also follows Gift Shop procedures, responds to Guest concerns, and completes inventory-related tasks as directed by Gift Shop leadership.
Requirements
- Ability to count and proficient math skills.
- Organized and detail oriented.
- Ability to communicate effectively with Guests, Team Members, and Management in written and verbal form.
- Must be at least 18 years of age.
- Must be able to obtain a UAIC Tribal Gaming License.
- Normal or corrected vision, ability to see color, and ability to distinguish letters, numbers, and symbols.
- Ability to lift up to 40 pounds.
- Ability to stand and move around the gift shop for the duration of a shift.
- Ability to reach up to 6 feet, with or without assistance.
- Ability to climb and use a stepladder when necessary.
- Manual dexterity to use job-related equipment.
Nice To Haves
- Two years of gift shop or other retail experience.
- Proficiency in inventory tracking and retail systems.
- Basic computer skills.
Responsibilities
- Practice, support, and promote Thunder Valley Casino Resort’s “ELITE” company-wide service mission and demonstrate AAA Four Diamond service standards.
- Greet Guests courteously and treat fellow Team Members with respect.
- Follow Gift Shop best-practice standards, maintain a clean work area, and ensure proper merchandise presentation.
- Respond promptly and efficiently to Guests and address Guest issues courteously, involving Gift Shop leadership when needed.
- Follow established Gift Shop procedures.
- Operate a calculator, cash register, and ticket machine.
- Process cashiering transactions accurately and efficiently.
- Restock shelves, update pricing information, and complete inventory management tasks as directed by Gift Shop leadership.
- Maintain working knowledge of retail products and merchandise locations, and retrieve merchandise from outside storage when necessary.
- Tag, fold, and hang merchandise and stock as needed.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
