School Office Manager

KIPP DC • Washington, DC

7d • $43,422 - $58,356 • Onsite

About The Position

KIPP DC seeks a welcoming, organized, detail-oriented Office Manager for Grow Academy, an elementary school. The school-based Office Manager manages the school team's needs, communicates with students, families, and staff, and maintains systems essential to the school community. The role requires multitasking and knowledge of laws, rules, procedures, and programs related to operating a charter school. This is a salaried, non-exempt position reporting to the Grow Academy Principal and working closely with the school-based support team. The position is fully onsite during regular work hours to provide in-person support to students and families.

The role covers front-office and clerical duties, student data management and compliance, event support, and school operations. The Office Manager is also a full-time member of KIPP DC staff, supporting students, teachers, and colleagues as needed.

Requirements

• High school diploma or GED equivalent.
• 2–5 years of office experience or experience related to working in an office and school environment.
• Knowledge and experience with Microsoft Office Suite and Google office suite.
• Ability to work in a dynamic, fast-paced environment and develop relationships with parents and within KIPP DC.
• Ability to adhere to scheduled work hours: 8:00 a.m.–4:00 p.m. in summer and 7:30 a.m.–5:00 p.m. during the school year.
• Ability to build relationships across difference.
• Passion for education and belief that every child can succeed.
• Unquestioned integrity and commitment to KIPP DC’s mission and advancing its anti-racist ambition through work with staff, students, alumni, and families.
• Commitment to students and schools, including belief in every child's potential and prioritization of students, schools, and families.
• Strategic thinking and problem-solving skills, including finding creative solutions that advance team and organizational goals.
• Project management skills, including setting a high standard for one's work and supporting team outcomes.
• Communication and influence skills, including adapting communication content and style to advance work.
• Teamwork skills and ability to contribute to a supportive team culture while maintaining high performance standards.
• Ability to establish and nurture effective relationships with diverse stakeholders.
• Cultural humility and ability to advance an anti-racist, diverse, equitable, and inclusive environment.
• Commitment to continuous learning through feedback, self-reflection, humility, and action.

Responsibilities

• Answer phones, check voicemails, and welcome visitors to the building in a friendly and professional manner.
• Communicate with parents by phone and email regarding absences, transportation, and student illness.
• Perform clerical tasks such as requesting lunch forms, missing report cards, residency forms, and medical records, and collecting forms from students.
• Gather and distribute mail daily.
• Order office supplies and keep the staff lounge stocked and organized.
• Maintain student records in online information systems by receiving information from families and updating internal systems.
• Support student enrollment and re-enrollment.
• Support attendance monitoring, family outreach, and intervention in coordination with school leaders and compliance managers.
• Call absent students daily and log the information in the student data system.
• Collaborate on monthly attendance audits of PowerSchool, DeansList, and Paychecks.
• Support parent communication and document distribution, including report cards and family newsletters.
• Support the organization of school trips and events.
• Help prepare for and work at family outreach events, back-to-school night, and other events.
• Order or pick up food and supplies for events.
• Assist with distributing student lunches when needed.
• Assist campus health professionals as needed, including administering student medication.
• Accompany students on field trips, assist with student recruitment and enrollment, volunteer at Saturday school, and support students and teachers as needed.
• Support other office managers on their campuses and participate in weekly and monthly meetings and trainings.
• Perform other office-related tasks that support the functioning of the school.

Benefits

• Medical, dental, and vision insurance.
• Various voluntary benefits.
• Employer-paid short-term disability, long-term disability, and life insurance.
• Membership to One Medical.
• 403(b) retirement account with a 3% employer contribution and a 3% match, vesting after three years.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED