Scheduling Specialist - Neuroscience

Virtua Health

5d•$19 - $28•Onsite

About The Position

The Scheduling Specialist schedules inpatient and outpatient procedures, informs patients and physician offices about preparation instructions and other test requirements, and helps ensure patients are correctly identified and matched with their medical records to facilitate hospital care. The role supports the organized flow of patients through the department, coordinates admissions and surgical procedure scheduling, and provides customer service in a high-volume communications environment. The specialist also maintains medical records, reports, databases, office supplies, and equipment, assists with onboarding new staff on scheduling and data collection, and provides unit coverage as needed.

Requirements

Previous medical clerical experience.
Understanding of medical terminology.
Computer user proficiency, including data entry.
Clear communication skills.
Professional phone demeanor.
High school diploma or equivalent.

Nice To Haves

Medical assistant certificate.

Responsibilities

Organize patient flow through the department by accurately entering surgical procedures, preference cards, and orders.
Coordinate the admission process and schedule surgical procedures as the department's key contact.
Alert the facilitator to current or potential problems and assist with resolving them.
Handle high volumes of incoming and outgoing unit communications while providing excellent customer service.
Maintain medical records and statistical reports, enter data into multiple databases, and run reports as required.
Maintain office supplies and equipment.
Assist in orienting new staff on scheduling and data collection processes.
Assist with unit coverage as needed.
Schedule inpatient and outpatient procedures and communicate preparation instructions and test requirements to patients and physician offices.
Correctly identify patients and match medical records.