Scheduling Specialist II

Deaconess Health System•Newburgh, IN

About The Position

The Scheduling Specialist II helps create a smooth and welcoming patient experience by scheduling appointments, assisting with physician referrals, and collecting and updating patient information such as demographics and insurance details. The role serves as a connection point between patients and care, providing accurate, efficient, and patient-centered service in a dynamic healthcare setting.

Requirements

  • At least 3 years of clerical or administrative experience in healthcare.
  • Strong background in customer service and patient interaction.
  • Excellent communication skills.
  • Excellent organizational skills.
  • A positive, empathetic approach to helping others.

Responsibilities

  • Schedule patient appointments accurately and efficiently.
  • Assist with physician referrals to help ensure patients receive needed care.
  • Collect and update patient information, including demographics and insurance details.
  • Provide exceptional, patient-centered service.

Benefits

  • Make a real impact in patients’ lives every day.
  • Work in a supportive, team-oriented environment.
  • Grow skills in a dynamic healthcare setting.
  • Be part of a mission focused on patient satisfaction and care excellence.
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