Scheduling Specialist II

University of Vermont Health Network•Burlington, VT
•$22 - $32•Onsite

About The Position

Performs scheduling and coordinates simple and complex patient appointments for respective clinics, both in person and over the telephone using an automated patient scheduling system. Triages patient problems, schedules related tests and procedures, and provides appropriate patient instructions. Communicates effectively and competently to ensure positive outcomes in person and over the phone, and develops collaborative relationships with peers, patients, providers, and visitors.

Requirements

  • High school diploma or equivalent.
  • At least six months of experience as a Scheduling Specialist I.

Responsibilities

  • Schedule and coordinate simple and complex patient appointments for respective clinics, in person and by telephone, using an automated patient scheduling system.
  • Triage patient problems.
  • Schedule related tests and procedures.
  • Provide appropriate patient instructions.
  • Communicate effectively and competently with patients and others to ensure positive outcomes.
  • Develop collaborative relationships with peers, patients, providers, and visitors.
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