Radiology Scheduling Specialist II

Central Vermont Medical Center • Berlin, VT

2d • Onsite

About The Position

Under the general supervision of the Director of Radiology and Operations Supervisor, the Radiology Scheduling Specialist II schedules and coordinates simple and complex patient appointments for the respective clinics, both in person and over the phone, using an automated patient scheduling system. The role triages patient problems, schedules related tests and procedures, and provides appropriate patient instructions. It requires effective, competent communication to support positive outcomes and collaborative relationships with peers, patients, providers, and visitors. The specialist also trains new staff, serves as an advanced scheduling resource for providers, and mentors staff.

Requirements

• High school graduate or equivalent.
• Knowledge of office procedures and medical terminology.
• Good communication skills.
• Knowledge of computers.
• One year of administrative experience.

Responsibilities

• Schedule and coordinate simple and complex patient appointments in person and over the phone using an automated patient scheduling system.
• Triage patient problems.
• Schedule related tests and procedures.
• Provide appropriate patient instructions.
• Communicate effectively and competently with patients and others to ensure positive outcomes.
• Develop collaborative relationships with peers, patients, providers, and visitors.
• Train new staff.
• Serve as an advanced scheduling resource for providers and mentor staff.

What This Job Offers

• Career Level: Mid Level
• Education Level: High school or GED