Scheduling Specialist I

Deaconess Health System•Hopkinsville, KY

About The Position

The Scheduling Specialist I helps create a smooth, welcoming experience for patients by scheduling appointments, assisting with physician referrals, collecting and updating patient information, and providing patient-centered service. The role serves as a connection point between patients and care in a fast-paced healthcare environment.

Requirements

  • Strong background in customer service and patient interaction.
  • Excellent communication and organizational skills.
  • A positive, empathetic approach to helping others.

Responsibilities

  • Schedule patient appointments accurately and efficiently.
  • Assist with physician referrals so patients can receive the care they need.
  • Collect and update patient information, including demographics and insurance details.
  • Deliver exceptional, patient-centered service.
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