Scheduling Rep I

C&S Wholesale Grocers • Hatfield, MA

14d • Onsite

About The Position

The Scheduling Representative I coordinates daily scheduling activities with the Scheduling Team, balancing inbound service-level needs for Procurement Buying Teams, manufacturers, and transportation carriers. The role schedules and expedites orders through an online scheduling system and works daily with Transportation and Warehouse Operations. It involves frequent, professional communication with Buying Assistants, Buyers/Analysts, Supervisors/Senior Analysts, Managers, and Directors about assigned responsibilities. Travel is not required. The work takes place in an office environment at 65°F to 75°F.

Requirements

• Basic computer skills; knowledge of Microsoft Office, including Word, Excel, and Outlook, is preferred.
• Professional customer service skills.
• Efficient and professional verbal and email communication skills.
• Ability to learn new systems quickly.
• Strong attention to detail and ability to multitask and prioritize work.
• Ability to work in a fast-paced, changing environment.
• Ability to work a flexible schedule, including weekend coverage.
• High school diploma or General Equivalency Diploma (GED), in General Studies.
• No experience required.

Nice To Haves

• Knowledge of Microsoft Office, including Word, Excel, and Outlook.

Responsibilities

• Prioritize and schedule inbound loads to support customer service levels and distribution efficiency.
• Ensure appropriate receiving capacity by facility, day, and receiving hour, and communicate variances outside guidelines.
• Use the online dock scheduling system to expedite high-priority rush shipments; assist and train manufacturers and carriers in using the system properly.
• Assist in creating inter-facility transfers for assigned facilities while meeting minimum average weight and cube requirements.
• Help resolve past-due purchase orders promptly and communicate daily exceptions to warehouse, transportation, and procurement teams.
• Review expedited-order status to ensure timely arrival.
• Assist in creating weekly storage pullbacks from public and company-wide storage facilities while meeting minimum average weight and cube requirements.
• Assist with ongoing service-level execution and inbound monitoring.
• Complete ad hoc projects as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED