Scheduling Coordinator I
About The Position
The Scheduling Coordinator is responsible for scheduling and coordinating urgent, routine, and follow-up specialist appointments for IDT-approved authorizations, in accordance with scheduling and turnaround-time objectives. The role collaborates closely with members of the IDT team to coordinate specialty services and advocate for participants’ specialty needs. As an integral member of the specialty care services team, the Scheduling Coordinator liaises between participants, Primary Care Physicians (PCPs), PACE Center staff, specialty providers, and Utilization Management to ensure timely access to specialty care.
Requirements
- High school diploma.
- At least two years of experience working in a medical or clinical field.
- Experience working with referrals and authorizations.
- Experience using an electronic health system.
Nice To Haves
- Medical Assistant Certificate.
- Bilingual English and Spanish, Mandarin, or Cantonese, depending on location.
Responsibilities
- Schedule and coordinate urgent, routine, and follow-up specialist appointments for IDT-approved authorizations in accordance with scheduling and turnaround-time objectives.
- Collaborate with IDT team members to coordinate specialty services.
- Advocate for participants’ specialty-care needs.
- Liaise among participants, PCPs, PACE Center staff, specialty providers, and Utilization Management to ensure timely access to specialty care.
Benefits
- Medical, dental, and vision insurance.
- 403(b) retirement savings plans with employer matching contributions.
- Flexible Spending Accounts.
- Commuter Flexible Spending.
- Career advancement and development opportunities.
- Paid Time Off and holidays.
- Paid CME days.
- Malpractice insurance and tail coverage.
- Tuition reimbursement program.
- Corporate employee discounts.
- Employee referral bonus program.
- Pet care insurance.
- The role may qualify for discretionary bonuses or incentives.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
