Scheduling Coordinator I

AltaMed • Los Angeles, CA

8d

About The Position

The Scheduling Coordinator is responsible for scheduling and coordinating urgent, routine, and follow-up specialist appointments for IDT-approved authorizations, in accordance with scheduling and turnaround time objectives. The role collaborates closely with members of the IDT team to coordinate specialty services and advocate for participants’ specialty needs. As part of the specialty care services team, the Scheduling Coordinator liaises among participants, Primary Care Physicians (PCPs), PACE Center staff, specialty providers, and Utilization Management to ensure timely access to specialty care.

Requirements

• High school diploma.
• At least two years of experience working in the medical or clinical field.
• Experience working with referrals and authorizations.
• Experience working with an electronic health system.

Nice To Haves

• Medical Assistant Certificate.
• Bilingual English and Spanish, Mandarin, or Cantonese, depending on location.

Responsibilities

• Schedule and coordinate urgent, routine, and follow-up specialist appointments for IDT-approved authorizations.
• Meet scheduling and turnaround time objectives.
• Collaborate with IDT team members to coordinate specialty services.
• Advocate for participants’ specialty care needs.
• Liaise between participants, PCPs, PACE Center staff, specialty providers, and Utilization Management to ensure timely access to specialty care.

Benefits

• Medical, dental, and vision insurance
• 403(b) retirement savings plans with employer matching contributions
• Flexible Spending Accounts
• Commuter Flexible Spending
• Career advancement and development opportunities
• Paid Time Off and holidays
• Paid CME days
• Malpractice insurance and tail coverage
• Tuition reimbursement program
• Corporate employee discounts
• Employee referral bonus program
• Pet care insurance
• The role may qualify for discretionary bonuses or incentives

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED