Scheduling Coordinator I
About The Position
The Scheduling Coordinator is responsible for scheduling and coordinating urgent, routine, and follow-up specialist appointments for IDT-approved authorizations, in accordance with scheduling and turnaround-time objectives. The role works closely with members of the IDT team to coordinate specialty services and advocate for participants’ specialty needs. As part of the specialty care services team, the coordinator liaises among participants, Primary Care Physicians (PCPs), PACE Center staff, specialty providers, and Utilization Management to help ensure timely access to specialty care.
Requirements
- High school diploma required.
- At least two years of experience working in the medical or clinical field.
- Experience working with referrals and authorizations.
- Experience working with an electronic health system.
Nice To Haves
- Medical Assistant Certificate preferred.
- Bilingual English and Spanish, Mandarin, or Cantonese preferred, depending on location.
Responsibilities
- Schedule and coordinate urgent, routine, and follow-up specialist appointments for IDT-approved authorizations.
- Coordinate specialty services with members of the IDT team and advocate for participants’ specialty needs.
- Liaise between participants, Primary Care Physicians (PCPs), PACE Center staff, specialty providers, and Utilization Management to support timely access to specialty care.
- Meet scheduling and turnaround-time objectives.
Benefits
- Medical, dental, and vision insurance
- 403(b) retirement savings plans with employer matching contributions
- Flexible Spending Accounts
- Commuter Flexible Spending
- Career advancement and development opportunities
- Paid Time Off and holidays
- Paid CME days
- Malpractice insurance and tail coverage
- Tuition reimbursement program
- Corporate employee discounts
- Employee referral bonus program
- Pet care insurance
- May qualify for discretionary bonuses or incentives
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
