Access Center Scheduling Rep

Parkview Health • Fort Wayne, IN

9d

About The Position

The primary duty of the Access Center Scheduling Rep is to accurately schedule physician consultations and/or outpatient procedures according to defined scheduling protocols. The role communicates with physician offices, patients, nursing units, and ancillary departments about scheduling procedures and appointments and coordinating tests. It also conducts professional patient interviews to obtain medical history, demographic information, and financial information.

Requirements

• High school graduate or equivalent GED.
• At least two years of customer service experience.
• Good verbal and communication skills.
• Ability to demonstrate general computer skills.
• Excellent verbal and written communication skills.

Nice To Haves

• Medical terminology.
• One year of experience in a healthcare setting, call center, or clerical position.
• Experience using Microsoft Office applications.

Responsibilities

• Accurately schedule physician consultations and/or outpatient procedures following defined scheduling protocols.
• Communicate with physician offices, patients, nursing units, and ancillary departments about procedures, appointments, and coordination of tests.
• Conduct professional patient interviews to obtain medical history, demographic information, and financial information.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED