Access Center Scheduling Rep

Parkview Health • Bryan, OH

11d

About The Position

The Access Center Scheduling Rep accurately schedules physician consultations and/or outpatient procedures according to defined scheduling protocols. The role communicates with physician offices, patients, nursing units, and ancillary departments about scheduling procedures and appointments and coordinating tests. It also conducts professional patient interviews to obtain medical history, demographic information, and financial information.

Requirements

• High school graduate or equivalent GED.
• At least two years of customer service experience.
• Good verbal and communication skills.
• Ability to demonstrate general computer skills.
• Excellent verbal and written communication skills.

Nice To Haves

• Medical terminology.
• One year of experience in a healthcare setting, call center, or clerical position.
• Experience using Microsoft Office applications.

Responsibilities

• Accurately schedule physician consultations and/or outpatient procedures according to defined scheduling protocols.
• Communicate with physician offices, patients, nursing units, and ancillary departments about procedures, appointments, and test coordination.
• Conduct professional patient interviews and obtain medical history, demographic information, and financial information.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED