Scheduling Rep I

C&S Wholesale Grocers•Keene, NH

12d

About The Position

The Scheduling Representative I coordinates daily scheduling activities with the Scheduling Team, balancing inbound service-level needs for Procurement Buying Teams, manufacturers, and transportation carriers. The role schedules and expedites orders through an online scheduling system and works daily with Transportation and Warehouse Operations. It also involves regular professional communication with Buying Assistants, Buyers/Analysts, Supervisors/Senior Analysts, Managers, and Directors.

Requirements

Basic computer skills.
Professional customer service skills.
Efficient, professional verbal and email communication skills.
Ability to quickly learn new systems.
Strong attention to detail and ability to multitask and prioritize work.
Ability to work in a fast-paced, changing atmosphere.
Ability to work a flexible schedule, including weekend coverage.
High school diploma or GED.

Nice To Haves

Familiarity with Microsoft Office, including Word, Excel, and Outlook.

Responsibilities

Prioritize and schedule inbound loads to support customer service levels and distribution efficiency.
Ensure appropriate receiving capacity by facility, day, and receiving hour, and communicate variances outside guidelines.
Use the online dock scheduling system to expedite orders requiring high-priority status because of rush shipments.
Assist manufacturers and carriers with training in the proper use of the scheduling system.
Assist in creating inter-facility transfers for assigned facilities while meeting minimum average weight and cube.
Assist in coordinating timely resolution of past-due purchase orders and communicate exceptions daily to warehouse, transportation, and procurement teams.
Review expedited order status to help ensure timely arrival.
Assist in creating weekly storage pullbacks from public and company-wide storage facilities while meeting minimum average weight and cube.
Assist with continued service-level execution and inbound monitoring.
Complete ad hoc projects as assigned.