Scheduling & Intake Coordinator

Health Link • Santa Clara, CA

2d • $25 - $32 • Onsite

About The Position

Health Link Home Health & Hospice is seeking a Scheduling & Intake Coordinator to support its South Bay home health operations. The role helps keep patient care moving by coordinating clinician schedules and supporting intake, referral coordination, and case placement. The coordinator works closely with clinical leadership, business development, operations, clinicians, patients, and referral sources in a fast-paced, collaborative healthcare environment.

The position involves responding to urgent scheduling changes, call-outs, and patient needs; helping initiate care and arrange visit coverage promptly; and identifying and resolving scheduling or intake barriers. The role is based in the South Bay office and is described as full-time, with a Monday–Friday schedule and weekend work as operationally needed. Compensation is $25–$32 per hour, depending on experience, with benefits.

Requirements

• At least one year of scheduling or intake experience in home health, hospice, or healthcare operations is preferred.
• Strong organizational and time-management skills.
• Ability to manage high call volume and competing priorities.
• Comfort working in fast-moving, real-time operations.
• Solid computer skills and ability to learn healthcare systems quickly.
• Clear, professional communication skills.
• Detail-oriented, reliable, and solution-focused mindset.
• Bachelor’s degree or equivalent healthcare operations experience is preferred.
• A minimum of one year in a healthcare scheduling, intake, or coordination role is preferred.
• Strong customer-service orientation toward patients and clinicians.

Nice To Haves

• Knowledge of medical terminology and healthcare compliance.

Responsibilities

• Coordinate and manage daily clinician schedules based on patient needs, clinical priorities, and staff availability.
• Support intake processes, including referral coordination, data entry, and case placement.
• Partner with clinical leadership, business development, and operations teams.
• Respond quickly and effectively to urgent scheduling changes, call-outs, and patient needs.
• Communicate clearly with clinicians, patients, referral sources, and leadership.
• Assist with timely initiation of care and visit coverage.
• Proactively identify and resolve scheduling or intake barriers.
• Support field staff to help ensure patient care is not delayed.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• 401(k) with employer matching
• Paid Time Off
• Opportunities for growth within a multi-branch organization
• Supportive leadership and a team-based environment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level