Scheduling Coordinator - Home Health - The Villages | Full Time + Benefits

VNA of Florida•The Villages, FL

12d

About The Position

Visiting Nurse Association of Florida (VNA), a nonprofit, Medicare-certified home health provider, is seeking a Scheduling Coordinator to serve the Ocala and The Villages market. The role coordinates caregiver and nurse schedules to connect patients and families with the care they need. The position calls for an organized, detail-oriented, patient-focused professional who can communicate effectively and manage priorities in a fast-paced healthcare environment.

Requirements

Strong organizational skills and exceptional attention to detail.
Excellent verbal and written communication skills.
Ability to manage multiple priorities in a fast-paced healthcare environment.
Strong computer skills and ability to learn electronic medical record systems.
Ability to work independently and collaborate effectively with clinical and administrative teams.
Professional, compassionate, and patient-focused approach to working with patients and families.
Commitment to maintaining patient confidentiality and HIPAA compliance.

Nice To Haves

At least one year of home health scheduling or coordination experience is preferred.
Medical office, healthcare administration, intake, or referral coordination experience is a plus.

Responsibilities

Schedule and assign caregivers and nurses based on patient needs, staff availability, and agency requirements.
Communicate schedule confirmations and changes promptly to staff and patients.
Monitor productivity, cancellations, and shift coverage to support efficiency.
Provide customer service to patients, families, and field staff.