Scheduling Coordinator

COMMUNITY DENTAL CARE • Saint Paul, MN

157d • $20 - $23 • Onsite

About The Position

The Scheduling Coordinator is a first point of contact for many patients and helps create a welcoming experience while keeping clinic schedules and operations running smoothly. The role is based at the Carlton Street clinic in Maplewood, Minnesota. Community Dental Care provides comprehensive dental care for people of all ages on public programs and operates five clinics across Minnesota.

Requirements

• High school diploma or equivalent.
• 1–2 years of customer service experience, preferably within an office setting.
• Excellent written and verbal communication skills.

Nice To Haves

• Bilingual proficiency in Spanish, Karen, Somali, or Oromo.

Responsibilities

• Greet patients by phone or in person, schedule appointments in the computer, and create a positive, welcoming experience.
• Manage daily, weekly, and monthly schedules and adjust them as necessary to ensure smooth clinic flow.
• Register new patients and maintain accurate patient records.
• Explain emergency room protocol and procedures to patients.
• Monitor lab-result status before treatment and follow up as necessary.
• Guide patients and families through completion of interpreter forms.
• Record patient issues and conversations in the communication log or chart.
• Copy and scan documents into patient charts and request chart or patient transfers.

Benefits

• Comprehensive medical, dental, and life insurance.
• Paid time off and holiday pay.
• 401(k) with company match.
• Meaningful work in a collaborative environment that fosters professional growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED