Scheduling Coordinator

HighFive Healthcare•Arlington, TN

19d

About The Position

We are seeking a friendly, organized, and detail-oriented Scheduling Coordinator to join a specialty dental team. The role manages the surgical schedule, coordinates patient appointments, and helps ensure a seamless experience for every patient. The ideal candidate is professional, patient-focused, and thrives in a fast-paced, team-oriented environment.

Requirements

Exceptional interpersonal skills when interacting with patients, families, doctors, and team members.
Effective verbal and written communication skills in person, on the phone, and over email.
Professional attitude and appearance.
Ability to manage multiple priorities and solve problems effectively.
Accept responsibility for the schedule.
Basic computer software knowledge.
High school diploma or equivalent.

Nice To Haves

At least 1 year of dental or oral surgery practice experience is preferred.
Basic knowledge of dentistry and oral surgery.

Responsibilities

Manage and maintain the doctor’s schedule accurately and efficiently.
Learn and use scheduling software while ensuring the integrity of the appointment system.
Answer incoming calls and return voicemails promptly, providing professional and courteous customer service.
Administer and respond to communications via email and other channels.
Coordinate with referring offices to gather necessary information for upcoming appointments.
Welcome patients warmly and ensure a positive experience from start to finish.
Maintain accurate and up-to-date patient records in the system.
Adhere to OSHA, HIPAA, and internal practice policies.
Assist with additional administrative tasks and special projects as assigned.