Scheduling Coordinator

Baptist Healthcare System • New Albany, IN

9d

About The Position

Baptist Health Medical Group is seeking a Scheduling Coordinator to join its Cancer Care team in New Albany, Indiana. This full-time, first-shift role coordinates patient appointments, diagnostic testing, and surgical procedures, working closely with physicians and healthcare professionals to support a smooth patient experience. The position involves coordinating complex surgical cases and collaborating with multiple departments, maintaining patient records, obtaining insurance authorizations, and supporting daily office operations. The role is suited to someone who is organized, detail-oriented, comfortable managing competing priorities, and committed to clear communication and excellent service in a fast-paced medical office.

Requirements

• High school diploma or equivalent.
• Strong organizational skills and attention to detail.
• Excellent communication and customer service skills.
• Ability to manage multiple priorities while maintaining accuracy and professionalism.

Nice To Haves

• One to three years of clerical experience in a physician's office.
• Familiarity with medical office systems and scheduling applications.

Responsibilities

• Schedule physician visits, diagnostic testing, and surgical procedures by phone and in person.
• Coordinate complex surgical cases, including procedures involving collaboration between surgical and plastic surgery teams.
• Work with Nurse Navigation, Genetics, Oncology, Surgery Scheduling, Plastic Surgery, Radiology, and other healthcare teams.
• Update patient medical records and scan documentation into OnBase.
• Obtain insurance authorizations for scheduled services and procedures.
• Perform general office duties and help keep the department organized and running efficiently.
• Communicate clearly and promptly with patients, providers, and team members to support coordinated care.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED