Scheduling Coordinator

Chimes • Baltimore, MD

2d

About The Position

The Scheduling Coordinator performs scheduling, staffing, and timekeeping responsibilities for designated work areas. The role creates and edits schedules to fill open shifts, manages timecards, and mobilizes staff for daily needs arising less than 24 hours before a shift, including cancellations, flexing, floating, and unplanned shift vacancies. It also maintains unit and department schedules daily. The position uses an electronic staffing system and requires strong communication with multiple stakeholders and leaders.

The coordinator prepares and maintains schedules for IDD departments in accordance with agency policies, procedures, and guidelines, working with department managers to reflect forecasted needs. The role manages schedule requests, balances and publishes schedules after self-scheduling, and adjusts staffing to meet support needs. It also receives sick-call notifications, communicates urgent staffing needs to the Scheduling Manager, and assists with allocating agency resources and contract labor. The listed duties are not exhaustive; other job-related duties may be assigned by the supervisor, subject to reasonable accommodation.

Requirements

• Two years of experience with staffing or scheduling software.
• Ability to work varied shifts, weekends, and holidays.

Nice To Haves

• Associate's degree or related experience.

Responsibilities

• Create and edit schedules for IDD departments in the electronic scheduling system according to agency policies, procedures, and guidelines.
• Prepare accurate daily and/or shift schedules reflecting forecasted needs in collaboration with department managers.
• Approve or deny schedule requests based on the needs of individuals and the program.
• Balance and publish schedules at the end of the self-scheduling period to ensure shifts are covered.
• Adjust schedules by acquiring additional personnel or reducing scheduled staff, and contact available staff to provide support for individuals.
• Receive sick-call notifications and manage unplanned shift vacancies.
• Maintain department schedules daily in the electronic staffing system.
• Communicate critical or immediate staffing needs to the Scheduling Manager.
• Assist with allocation of agency resources and perform other duties regarding contract labor as assigned.
• Perform timekeeping responsibilities, including timecard management.

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree