Scheduling Coordinator

AmeriCare•New York, NY
•Onsite

About The Position

The Scheduling Coordinator is responsible for direct care staff scheduling, specifically for Home Health Aides (HHAs) and Personal Care Aides (PCAs). This role ensures that aides are placed according to patient needs and requests. Additional duties include taking incident and complaint reports and making weekly calls to new cases using a communication template.

Requirements

  • High School Graduate or GED
  • Bilingual Spanish a MUST
  • Home care experience
  • Strong organization and computer skills
  • Excellent communication Skills

Responsibilities

  • Direct care staff scheduling (HHA and PCA)
  • Ensures aide placement specific to patient’s needs and requests
  • Taking incident and complain reports
  • Making calls to new cases once a week using communication template

Benefits

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Vacation time off
  • Sick time off
  • Personal time off
  • Floating holiday
  • Cultural Heritage Day off
  • Birthday off
  • 401K plan with company match
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