Scheduling Coordinator

Opportunity Enterprises Inc•Valparaiso, IN

52d

About The Position

The Scheduling Coordinator maintains a weekly department schedule, assigning staff to client shifts to maximize clients’ budgeted hours, staff retention, and profitability. The coordinator completes schedules in a timely manner, makes real-time adjustments as needed, and communicates effectively with staff. The position is available as one full-time and one part-time opening. Hours are Monday through Friday, with on-call duty every other weekend and the possibility of covering a shift when needed. The role also includes forecasting staffing needs, analyzing monthly utilization data, coordinating training and medication passes, completing scheduling-related clerical work, and serving as a Direct Support Professional when needed. The coordinator must maintain positive staff relationships and remain compliant with required training and documentation.

Requirements

High school diploma or GED.
Two years of experience in a related field.
Strong organizational skills and excellent attention to detail.
Excellent interpersonal skills.
Excellent written and verbal communication skills.
Proactive problem-solving approaches and strong decision-making capability.
Excellent management and supervisory skills.
Ability to work a flexible schedule as needed.
Proficiency in Microsoft Office Suite or similar software.

Nice To Haves

Experience with the intellectually/developmentally disabled population.

Responsibilities

Maintain accurate schedules and use electronic scheduling software.
Assign staff to available shifts based on staff availability and client needs.
Revise schedules to reassign staff to mandated shifts as needed and notify staff of changes.
Serve as the staff contact for scheduling, changing, or canceling shifts, and for call-offs during scheduled work hours.
Forecast census for staffing.
Compile and analyze monthly data related to client hours, staff hours, overtime, and contract utilization.
Evaluate scheduling alternatives to support Service Authorization changes and maximize profitability.
Be available as scheduled or as needed for emergency communications during non-traditional work times; carry the on-call phone two weekends a month.
Complete clerical duties, including maintaining the staff availability binder and making monthly transportation-schedule changes related to shift changes.
Schedule necessary training for Direct Support Professionals.
Serve as a Direct Support Professional during traditional or non-traditional work times while on call when call-offs cannot be covered.
Schedule medication passes when working staff cannot do so.
Schedule new hires’ shadow shifts.
Maintain positive relationships with staff to support staff retention.
Remain compliant with required training and documentation.
Perform other duties as assigned.

Benefits

Accrued time off.
Partial holiday pay.
Partial paid birthday off for all employees; full-time employees receive a paid day off on their birthday.
Employee discounts, including Verizon phone plans and YMCA membership.
Employee referral program.
Pay On Demand option (Paylocity Wallet).
FSA accounts.
Paid mileage.
Employee recognition events.
Employee Assistance Program.
Paid extensive training.
Flexible hours.
CPR/First Aid training.
For full-time employees: 401(k) with 5% company matching.
For full-time employees: eight paid holidays.
For full-time employees: PTO.
For full-time employees: HSA accounts.
For full-time employees: medical, dental, and vision insurance.
For full-time employees: casual Fridays.
For full-time employees: supplemental insurance, including short-term disability, cancer plans, and life insurance.