Scheduling Coordinator
AmeriCare•New York, NY
About The Position
The Scheduling Coordinator is responsible for managing the scheduling of direct care staff, including Home Health Aides (HHA) and Personal Care Aides (PCA). This role ensures that aide placements align with patient needs and requests. Additionally, the coordinator handles incident and complaint reports and makes weekly calls to new cases following a communication template.
Requirements
- High School Graduate or GED
- Bilingual Spanish a MUST
- Home care experience
- Strong organization and computer skills
- Excellent communication Skills
Responsibilities
- Direct care staff scheduling (HHA and PCA)
- Ensures aide placement specific to patient’s needs and requests
- Taking incident and complain reports
- Making calls to new cases once a week using communication template
Benefits
- Comprehensive benefits including medical, dental, and vision
- 401K plan with company match
- Robust time off including sick, vacation, personal days, cultural heritage day and your birthday off
- Opportunity for advancement
- Employee discount program on events, movie tickets, mobile phone plan discounts and more.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
