Scheduling Coordinator

TriHealth • Anderson Township, OH

5d

About The Position

The Scheduling Coordinator performs clerical duties to interpret scheduling requests, schedule appointments and tests, and maintain medical records for participants. The role coordinates appointments and services across multiple internal departments, including nursing, transportation, and therapy, as well as with external providers and specialties across three sites. It helps coordinate participant flow and supports a seamless patient experience through accurate scheduling, records coordination, and respectful, compassionate communication.

The position is primarily based at the Anderson location and may require floating to other locations, including Clermont and the Montgomery area, according to operational needs. It is part-time at 40 hours biweekly, on the day shift, with no weekend or holiday commitment.

Requirements

• High school diploma or GED in Healthcare (required).
• Up to 1 year of clerical healthcare experience (required).
• Clerical background.
• General computer skills.
• Knowledge of medical terminology.

Responsibilities

• Organize participant appointments, tests, and procedures to ensure a smooth and thorough process.
• Provide strong customer service and use appropriate judgment in phone and in-person interactions.
• Answer appointment-related phone calls promptly and courteously, and relay accurate, complete messages to the appropriate person.
• Schedule specialist and routine appointments internally and externally with different providers and specialties.
• Coordinate participant scheduling across nursing, transportation, and therapy departments at three sites.
• Follow scheduling procedures and complete scheduling paperwork accurately and on time.
• Communicate appropriately with customers, transportation, and other departments.
• Retrieve medical records from outside providers and forward them to the medical records department for scanning.
• Use telecommunication and computer systems, including Epic, Misys, and Outlook, to communicate information.

Benefits

• Competitive shift differentials
• Opportunities for professional growth
• Comprehensive benefits package that may include medical, dental, vision, paid time off, retirement savings plans, and tuition reimbursement
• Competitive wages
• Milestone recognition

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED