Scheduling Coordinator

Conifer Health Solutions•Phoenix, AZ

24d

About The Position

The Scheduling Coordinator is responsible for all aspects of the surgery process, including verifying insurance, obtaining pre-operative certifications and authorizations, completing necessary hospital forms, scheduling pre-operative labs and testing, and coordinating post-surgery care. The role supports surgical patients and works with physicians and hospital personnel to prepare for scheduled procedures.

Requirements

High school diploma or GED.
At least one year of experience working in medical insurance or a healthcare-related field.

Nice To Haves

Previous surgery scheduling experience is strongly preferred.

Responsibilities

Adhere to and support the mission, purpose, philosophy, objectives, policies, and procedures of Tenet Physician Resources.
Follow the Tenet HIPAA Compliance Plan and Privacy Standards Confidentiality Agreement.
Support the Tenet Corporate Compliance Program by understanding and following applicable laws, regulations, and company policies, and reporting compliance issues.
Triage surgical candidates as required by physicians.
Work with appropriate hospital personnel to obtain information required for surgery scheduling.
Educate patients about planned surgery.
Verify insurance information in the electronic system and obtain necessary authorizations before surgery.
Work with surgeons to obtain medical clearances and preoperative testing required by hospital protocols.
Confirm and reschedule return appointments as necessary.
Notify the manager of patient account and insurance issues.
Assist administrative or clinical staff as needed and perform other duties as assigned.