Scheduling Coordinator

TUFFSHED•Hutchins, TX
•$20 - $22•Onsite

About The Position

Tuff Shed is recruiting an enthusiastic, detail-oriented Scheduling Coordinator to support the sales and production teams at its Factory Store in Hutchins. The role coordinates and schedules installations with customers, vendors, subcontractors, and sales consultants, while anticipating and resolving issues. It also prepares daily installation packs by verifying orders, requesting materials, and creating purchase orders and waivers; serves as the first contact for a “Big Box” partner; manages the partner database and responds to queries; and assists sales teams. The coordinator works to understand customer needs, identify special requirements, and recommend appropriate upsells. The role may also assist the General Manager with front-office needs. Product and industry knowledge is expected to develop, including understanding basic product design and functionality and discussing product options with customers and partners.

Requirements

  • Prior experience in logistics, coordination, project management, or a similar capacity.
  • Experience working in a fast-paced environment and meeting tight deadlines across multiple projects.
  • Hands-on computer skills, including Microsoft Word, Excel, and Outlook.
  • Ability to take on a role with a steep learning curve and learn product details.
  • High school diploma or equivalent.
  • Strong math and communication skills.
  • Current, valid driver’s license and a satisfactory Motor Vehicle Report.
  • Strong customer service skills and attention to detail.

Nice To Haves

  • Experience with JD Edwards software is highly preferred.
  • Experience working in trades or related industries, or the ability to learn technical aspects of basic product design and functionality.

Responsibilities

  • Coordinate and schedule Tuff Shed installations with customers, vendors, subcontractors, and sales consultants.
  • Anticipate and resolve issues related to installation coordination.
  • Prepare daily installation packs by verifying orders, requesting materials, and creating purchase orders and waivers.
  • Act as the first contact for the company’s “Big Box” partner, responding to queries and managing the database.
  • Provide assistance to sales teams.
  • Understand and meet customer needs, recognize special needs, and recommend appropriate upsells.
  • Assist the General Manager with front-office needs as they arise.
  • Learn product details and discuss product offers and options with partners and customers.

Benefits

  • Paid time off (PTO)
  • Paid holidays
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Employee Stock Ownership Plan (ESOP)
  • “Safe Harbor” 401(k) plan
  • On-demand access to pay (restrictions may apply)
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