Scheduling Coordinator | High-volume field Operations & client support 📞

Atomic HR • Montevideo, Latam

5d • Remote

About The Position

Our client provides end-to-end property inspection services for property managers, coordinating appointments, sending inspectors into the field, completing inspections, and delivering clear reporting. The Scheduling Coordinator supports daily inspection operations by scheduling appointments, helping field inspectors resolve access issues, updating property managers, and keeping inspection statuses accurate from start to finish.

This is a high-volume, phone-first role in which calls and circumstances vary. The focus is ensuring inspections are completed, documented, and communicated clearly. The position is fully remote and offers structured workflows, training during the first weeks, direct feedback, and a path to grow into Market Center Coordinator and Market Center Administrator roles.

Requirements

• Experience in phone-heavy operations or customer coordination.
• Clear, professional English communication.
• Comfort handling a high and changing volume of calls, texts, and emails.
• Strong attention to status, notes, and follow-through.
• Ability to stay calm when residents or schedules change.
• Good judgment when deciding what to solve or escalate.
• Reliability in a structured, high-volume environment.
• Interest in learning property services operations.

Nice To Haves

• Scheduling, dispatch, logistics, or field operations experience.
• Property management or real estate exposure.
• Experience supporting technicians, inspectors, or field teams.
• Familiarity with CRMs, ticketing tools, or scheduling platforms.

Responsibilities

• Schedule and confirm property inspections with residents.
• Coordinate with field inspectors during active appointments.
• Resolve access issues, cancellations, and no-shows quickly.
• Keep property managers updated on inspection status.
• Track each inspection from scheduling through completion.
• Document blockers, outcomes, and next steps accurately.
• Follow up until open inspection items are closed.
• Flag repeat issues that may affect service delivery.

Benefits

• Competitive USD compensation based on experience.
• Trainer for the first weeks, starting with outbound calls before inbound.
• Clear expectations, structured workflows, and direct feedback.
• Path to grow into Market Center Coordinator and Market Center Administrator roles.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed