Scheduling Coordinator

HighFive Dental Holdco LLC • Arlington, TN

20d

About The Position

We are seeking a friendly, organized, and detail-oriented Scheduling Coordinator to join a specialty dental team. The role manages the surgical schedule and patient appointments while helping ensure a seamless patient experience. The ideal candidate is professional, patient-focused, and effective in a fast-paced, team-oriented environment.

Requirements

• Exceptional interpersonal skills when interacting with patients, families, doctors, and team members.
• Effective verbal and written communication skills in person, on the phone, and over email.
• Professional attitude and appearance.
• Ability to manage multiple priorities and solve problems effectively.
• Understands and accepts responsibility for the schedule.
• Basic computer software knowledge.
• High school diploma or equivalent.

Nice To Haves

• 1+ years of dental or oral surgery practice experience is preferred.
• Basic knowledge of dentistry and oral surgery.

Responsibilities

• Manage and maintain the doctor’s schedule accurately and efficiently.
• Master scheduling software and maintain the integrity of the appointment system.
• Answer incoming calls and promptly return voicemails, providing professional and courteous customer service.
• Administer and respond to communications via email and other channels.
• Coordinate with referring offices to gather necessary information for upcoming appointments.
• Welcome patients warmly and ensure a positive experience from start to finish.
• Maintain accurate and up-to-date patient records in the system.
• Adhere to OSHA, HIPAA, and internal practice policies.
• Assist with additional administrative tasks and special projects as assigned.

Benefits

• Medical, dental, and vision insurance
• Life insurance
• Long- and short-term disability
• Paid time off
• 401(k) with company match

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED