Scheduling Coordinator

RHC Group Management LLC•Mesa, AZ
•Onsite

About The Position

Provider centered. Patient focused. Built for what healthcare should be. At Bookmark Medical, we’re building a healthcare experience rooted in trust, teamwork, compassion, and continuous progress. If you’re a Scheduling Coordinator who believes relationships matter and meaningful care starts from within, you’ll feel right at home here. If you believe relationships matter and meaningful care starts from within, we’d love to connect.

Requirements

  • High school diploma or equivalent required
  • Experience in a healthcare or medical office setting preferred
  • Familiarity with EMR systems (Athena experience a plus)
  • Proficiency in Microsoft Office (Word, Excel, Outlook)
  • Strong organizational skills and attention to detain in a fast-paced environment
  • Clear, professional communication skills with patient-first mindset
  • Working knowledge of medical terminology preferred

Nice To Haves

  • associate or bachelor's degree preferred
  • Athena experience a plus

Responsibilities

  • Support the patient care experience by coordinating scheduling and administrative workflows that keep our practice running smoothly
  • Serve as a key point of contact for patients, coordinating appointments, procedures, and follow-up care
  • Schedule and reschedule office visits, procedures, testing, and pre-operative appointments
  • Coordinate procedures with providers and other departments to ensure timely, accurate care delivery
  • Obtain insurance authorization, referrals, and verify eligibility prior to services
  • Answer phones, respond to patient inquiries, and communicate scheduling updates clearly and professionally
  • Enter and maintain accurate patient and insurance information in the EMR system
  • Prepare charts, scan documents, and support daily administrative workflows
  • Track appointment flow, manage cancellations/no-shows, and assist with patient follow up communication
  • Support front office duties such as greeting and directing patients when needed
  • Assist with inventory tracking and other administrative needs across the practice

Benefits

  • Medical, dental, and vision coverage
  • Company funded HSA + exclusive healthcare discounts
  • 401(k) with company match
  • Company paid life insurance
  • Flexible time off + Vacation Exchange Program
  • Medical Assistant Certification Reimbursement
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