Scheduling Coordinator - Coastline Orthodontics

Rock Dental Brands•Jacksonville, FL

21d

About The Position

Coastline Orthodontics is seeking a Scheduling Coordinator to serve as the first point of contact for patients and support daily operations across three clinics. The role works closely with orthodontists, clinical assistants, and team leaders to keep appointments on schedule and maximize patient treatment time. The coordinator will travel locally between clinic locations, so flexibility and willingness to assist across sites are important. The position is full-time.

Requirements

High school diploma or equivalent.
Reliable transportation and a valid driver's license to travel between three local clinics.
Basic computer literacy and comfort using digital scheduling software.
Legible handwriting.
Strong verbal and written communication skills, attention to detail, and ability to multitask.
Warm, respectful, patient-centered approach and ability to collaborate in a fast-paced environment.

Nice To Haves

At least 2 years of administrative, customer service, or medical office experience.
Ability to handle challenges with grace, anticipate team and doctor needs, and proactively solve problems.

Responsibilities

Welcome patients, answer incoming calls, schedule appointments, and send confirmations.
Travel locally to assist across the company's three clinic locations.
Coordinate with doctors and clinical staff to keep daily appointments on schedule.
Manage patient accounts, verify insurance eligibility, and maintain accurate digital dental records.
Maintain office inventory and stock levels.
Assist with light general housekeeping to keep clinics clean.