Scheduling Coordinator

Logan A/C & Heat Services•Dayton, OH

42d•$18 - $23•Onsite

About The Position

The HVAC Installation Scheduling Coordinator will keep residential installations moving from the time a job is sold through completion. This role involves coordinating customers, installers, sales, logistics, and leadership while solving problems and keeping the details on track. The ideal candidate is highly organized, can juggle multiple priorities, is a confident communicator, enjoys problem-solving, stays calm when plans change, takes ownership, and enjoys working with people and technology.

Requirements

Strong organization and attention to detail
Excellent communication skills
Ability to manage changing priorities
Strong computer skills
Professional, customer-focused approach
Reliable follow-through and problem-solving skills

Nice To Haves

1–3 years of customer service, scheduling, operations, or administrative experience
Experience with Microsoft Outlook, Excel, and Word
HVAC, home services, construction, or scheduling experience

Responsibilities

Build and manage daily HVAC installation schedules.
Communicate with customers and resolve scheduling or installation concerns.
Coordinate with installers, supervisors, sales, logistics, and support teams.
Manage customer records, paperwork, permits, and payments.
Monitor permits and customer balances.
Assist with installer schedules, time-off requests, Saturday availability, and payroll verification.
Identify opportunities to improve scheduling and operational processes.
Participate in an after-hours on-call rotation, approximately one week every two months.