Scheduling Coordinator

Therapy and Beyond•Flower Mound, TX

12d•Onsite

About The Position

As a Scheduling Coordinator on the Home Office Team, you will help keep clinic schedules running across Oklahoma and Texas. You will work closely with the scheduling team and assigned clinic locations to coordinate treatment coverage, supervision, and adjustments to client and staff schedules. The role is based in the company’s Flower Mound, Texas office and follows a Monday through Friday schedule from 6:30 AM to 3:30 PM.

Requirements

High school diploma or GED.
Prior experience navigating internal scheduling software and workflows.
Comfort giving and receiving constructive feedback.
Strong interpersonal skills and a professional, positive demeanor.
Discretion and commitment to maintaining confidentiality.
Excellent written and verbal communication skills.
Meticulous organizational skills and strong attention to detail.

Nice To Haves

Bachelor’s degree.
Familiarity with healthcare, health insurance, or medical terminology.

Responsibilities

Use scheduling software to pair available providers with client schedules.
Partner with clinic operations teams to make day-to-day schedule adjustments.
Make timely session updates to support treatment staff.
Verify that scheduled sessions align with client authorizations and provider credentialing.
Monitor weekly supervision ratios to support clinical quality.
Cross-train across regions and provide additional support as needed.
Participate in weekly check-ins with the scheduling department and assigned clinics.
Respond promptly and warmly to clinic inquiries and requests, escalating complex issues as appropriate.
Pursue growth and continuous learning in a fast-paced environment.