Scheduling Coordinator

Chimes•Baltimore, MD

About The Position

The Scheduling Coordinator performs scheduling, staffing, and timekeeping responsibilities for designated work areas. The role creates and edits schedules to fill open shifts, manages timecards, and mobilizes staff for daily needs arising less than 24 hours before a shift, including cancellations, flexing, floating, and unplanned shift vacancies. It also maintains unit and department schedules using an electronic staffing system and requires strong communication with stakeholders and leaders. The position prepares schedules in collaboration with department managers, handles schedule requests based on the needs of individuals and programs, and adjusts staffing to maintain coverage. It may also assist with agency resource allocation and contract labor-related duties. Other job-related duties may be assigned by the supervisor, subject to reasonable accommodation.

Requirements

  • Two years of experience with staffing/scheduling software.
  • Associate's degree preferred, or related experience.
  • Strong communication with multiple stakeholders and leaders.

Nice To Haves

  • Associate's degree.

Responsibilities

  • Create and edit schedules for IDD departments in the electronic scheduling system in accordance with agency policies, procedures, and guidelines.
  • Prepare accurate daily and/or shift work schedules reflecting forecasted needs in collaboration with department managers.
  • Approve or deny schedule requests based on the needs of individuals and the program.
  • Balance and publish schedules at the end of the self-scheduling period to ensure shifts are covered.
  • Adjust schedules to meet needs by acquiring additional personnel or reducing scheduled staff; contact available staff to best support individuals.
  • Receive sick-call notifications and manage unplanned shift vacancies.
  • Maintain department schedules in the electronic staffing system.
  • Communicate critical or immediate staffing needs to the Scheduling Manager.
  • Assist with allocation of agency resources and perform other assigned duties regarding contract labor.
  • Perform scheduling, staffing, and timekeeping responsibilities, including timecard management and mobilizing staff for short-notice needs.
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